Policy

PERSONAL INFORMATION
Patta always keeps personal information like your name, address, email address, or phone number private and for process and delivery purposes only. Patta does not rent, sell, or share personal information about you with other people or non-affiliated companies.

DELIVERY TIME
Orders should arrive within 2-7 workdays after we have received payment, but may vary depending on the destination. Patta is NOT responsible for any delays of your package during delivery, Patta has NO control over this. By placing an order with us, you accept the risk that your package may be delayed during shipment.

LOST OR DAMAGED ITEMS
You understand and agree that Patta shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. Patta will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.

IMPORT TAX
When ordering goods from Patta for international deliveries you may be subject to import duties and/or taxes that apply to your country, Patta is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control and


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